The importance of utilising data insights in a learning management system
Employee training is a critical aspect of organisational success, and a learning management system (LMS) can be an invaluable tool for companies looking to improve the learning outcomes and improve the efficiency of training administration. However, the true power of an LMS lies in the data insights that it can provide. By analysing data on employee performance and engagement, organisations can gain valuable insights into their training programs, track employee progress, and make data-driven decisions.
With instant access to reporting, organisations can quickly identify areas where employees may need additional support and further training. This is especially beneficial for geographically dispersed teams or multi-agency arrangements, as it allows organisations to ensure that employees are performing optimally and can help create a more productive and efficient workplace.
Insights can help organisations to identify areas where their courses may be less effective. By understanding what content is resonating with delegates and what is not, they can make improvements to their programme to ensure that they are providing the most valuable training possible.
Sam Smith, Partnership Manager at Hampshire Safeguarding Children Partnership (HSCP), spoke at the Safeguarding Children 2023 conference and explained that: “We analyse real-time evaluations in our learning management system after every course we run to constantly renew and update what we share with practitioners, which ensures that the next course is even more impactful.”
The ability to effortlessly analyse data also enables managers to provide feedback to employees on their performance and identify high-performing team members who may be ready for additional responsibilities.
Additionally, by being able to monitor the delegate’s progress in real-time, companies can ensure that their employees are completing required training programs to meet regulatory standards. This is especially important for industries such as healthcare, safeguarding and education, where compliance with regulations is critical.
Overall, an LMS can provide organisations with a range of invaluable data insights on both course and delegate performance to help them create a more productive and efficient workplace.
The Phew Learning Management System is a powerful tool that can help organisations to achieve this goal by providing them with a range of analytics and training tools. The reporting dashboard makes it easy to evaluate learners’ knowledge and confidence pre-and post-training, along with the effectiveness of each course and completion rates.
Using the Phew LMS, Derby and Derbyshire Safeguarding Children Partnership have been able to offer more in-depth reporting to statutory partners, including detailed qualitative analysis, which is used to triangulate the impact on practice, alongside the work carried out by policy and procedures and key findings from quality assurance audits and learning reviews.
The ability to use anonymised evaluations to track stakeholder satisfaction and the embedding of skills into practice, has led to improved outcomes for children.
Steve Macabee, Multi-Agency Training Manager at Somerset Safeguarding Children Partnership, also told us that: “The implementation of the Phew LMS has completely transformed the ability to disseminate learning across the Partnership, brought about closer agency collaboration, and enabled the expansion and coordination of training across the county.”