Case Study:

Oxfordshire Safeguarding Children Board (OSCB)

The OSCB has a learning and improvement framework which is shared across organisations working with children and families in Oxfordshire, which links quality assurance to learning and improvement and has a subgroup which monitors and scrutinises the practice in Oxfordshire.

Learning is required to be shared through training, themed learning events and learning summaries, which will communicate and raises awareness with professionals. An online system was commissioned to deliver this requirement in a professional and user-friendly manner.

When Phew were called in to help, OSCB were still using spreadsheets and ledgers to administer their events booking and management services.  It was clear that in order to offer a more professional, efficient and less labour-intensive service, that the OSCB needed an easier on-line solution for managing their learning and training events.

Through extensive consultation with the Board, Phew built a tailored online Event Booking and Management System with custom-built features designed specifically for the safeguarding sector.

The straight-forward, simple display and functionalities allow both Board administrators and system users to navigate the site with ease, while consistent branding throughout , ensures the transition from website to booking site is reassuringly cohesive.

  • Fully branded to the OSCB’s
  • Extensive reporting available per event, per organisation and per grouped courses including learning outcomes and trainer evaluations.
  • Increased efficiency through the simplicity of administration and reporting, saving Boards’ time, resources and reducing overall costs.
  • Multi-agency training and booking available, with an option to limit the number of attendees per sector.
  • Intelligent waiting lists and booking reminders.
  • Ability to hold post-event certificates and training history until feedback form has been completed.
  • Flexible costs that are suitable for all Boards, adapted to work around each Board’s requirements.

With an intuitive set up and numerous time-saving features such as only having to list an event once; Phew’s system has proved to be a big hit with busy Board administrators.  This cost-effective system has proven to save time and resources, increasing the Board’s value and efficiency.

The user data has also shown a marked increase in uptake and engagement with an increased attendance rate of 50%.


“The Oxfordshire Safeguarding Children Board needed a LMS system that was easy for training delegates to navigate but also clear and  functional for their own administration staff to use. PHEW has delivered this for us for 5000 delegates.”Gay Suggitt, Training Co-ordinator, Oxfordshire Safeguarding Children Board.

The Oxfordshire Safeguarding Children Board (OSCB) is the means by which organisations in Oxfordshire come together to agree on how they will co-operate with one another to safeguard and promote the welfare of children. The role of the OSCB is to scrutinise and monitor this process, and to ensure that local agencies co-operate and work well to achieve this.

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