Case Study

West Midlands Procedures Group

West Midlands Procedures Group

Procedures Sites

For the first time, a total of nine Boards from across a region have joined together to produce one central hub of information, launching a joint Safeguarding Children Procedures site.

This user-friendly template has proven popular with users for its innovative design and functionality, allowing for simple, straight-forward navigation.


The strategic move to adopt a more regional approach to multi-agency working in regards to safeguarding is partly due to the fact so many partner organisations such as the police, probation, health and many others cover areas that overlap and span many boundaries across the West Midlands.


  • Birmingham Safeguarding Children Board
  • Dudley Safeguarding Children Board
  • Herefordshire Safeguarding Children Board
  • Sandwell Safeguarding Children Board
  • Shropshire Safeguarding Children Board
  • Telford & Wrekin Safeguarding Children Board
  • Walsall Safeguarding Children Board
  • Wolverhampton Safeguarding Children Board
  • Worcestershire Safeguarding Children Board



  • Fully responsive to work across all devices
  • Integrated into each individual Board’s website
  • Flexibility for each Board to make immediate updates as-and-when required
  • Time-stamping on each update, allowing Boards to go back and capture a screenshot of how the site was at any particular point in time (for audit / review purposes)
  • Management of local and national updates
  • Intelligent alerting system for users
  • Specialist Procedures content writing provided
  • Extensive reporting


“Phew have provided an unparalleled solution to building consistency and clarity in safeguarding procedures and policies across a significant cross-section of the West Midlands. The [nine] LSCBs involved in this project felt that it would be sensible to move to a more regional approach to multi-agency working around safeguarding, especially in light of the fact that so many partner organisations span an area that crosses local authority boundaries. Phew’s approach and solution – within the confines of a tight timescale – met the collective needs of the LSCBs in a cost-effective way without compromising on quality.  Having worked with Phew on other projects, they as always supported us through the process demystifying technology and delivering what they said, when they said and how they said in a professional and accessible way.”

Raj Bector, Business Manager, Sandwell Safeguarding Children Board.