Here are some of our most frequently asked Learning Management System (LMS) questions and their answers which you may find helpful. If you do however need any further information, then please don’t hesitate to get in touch by sending an email to or phoning 01234 779050.

The Phew LMS is a must-have for organisations committed to continuous learning and improving outcomes. With a user-friendly interface, robust features, and scalability, it facilitates efficient course creation, management, and tracking of training programs. Phew’s LMS accommodates diverse learning styles and provides detailed analytics for assessing training effectiveness.

The pricing is determined by the projected number of bookings you plan to process through the system in the following year. You therefore purchase this number of licenses for the system.

There are no hidden costs for the system as support, hosting and compliance are included in the license fee. Within the initial set-up fee, we include training of up to four members of staff which is delivered online. The only additional cost that may be incurred is the setup of online payments. Other integration would be quoted on a case-by-case basis.

Once procurement or contracts are in place, it usually takes between four to eight weeks to implement a system; this range usually is only affected by the availability of clients’ teams.

Yes, the system is accessible for a wide range of users. It meets Web Content Accessibility Guidelines (WCAG) 2.1, which are widely considered the standard for web accessibility. The LMS also supports GDPR legislation with several customisable features. These are agreed upon during the implementation process supported by Phew.

System support is included in the license. Therefore, all clients get unlimited support from those system administrators that Phew have trained. We include training up to four users online as part of initial implementation. This can be extended as part of contract negotiations.

The system supports eLearning, utilising an eLearning authoring tool online that is included in the license fee allowing anybody to build and update eLearning courses within the system. There are also options to seamlessly integrate with existing learning packages and links to third party eLearning within the system.

Yes, the system can link to third party eLearning courses, both to display the course content within our system and link directly to third party eLearning courses, for example, on the government website.

The system has a comprehensive evaluation tool that can optionally collect up to five stages: pre-course, post-course, two-time delayed evaluations, and a line manager evaluation. The system also has some fundamental features for recording the learning gain and the impact of training in relevant settings.

The system can integrate with card payments. The standard options are WorldPay, Sage Pay and capita 360. However, any payment system can be integrated.

The system has two types of waiting lists: those for courses undergoing an active booking (which also restricts places for organisation types) and those delegates who would like to register to be notified of any future courses that become available.

Phew is very happy to support tendering processes. However, we are also keen to work with clients to find alternative procurement methods.

We can migrate existing data to our system; however, most clients decide to start with a clean slate allowing delegates to register and accept new terms and conditions and GDPR compliance.