The Challenge
HSCP is a statutory body that leads on keeping children safe and ensuring their wellbeing in the local authority area of Hampshire. The Partnership includes local agencies who work together to ensure that child protection services in Hampshire are effective and keep children safe.
The Partnership has a learning and improvement framework shared across organisations working with children and families in Hampshire, linking quality assurance to learning and improvement.
The challenge was that HSCP used a fragmented system of spreadsheets and ledgers to administer event bookings and management services. This process was vastly inefficient as the information would quickly become dated.
The Solution
Phew consulted with the Partnership to configure an innovative Learning Management System (LMS) to HSCP’s bespoke requirements through a series of workshops.
The LMS seamlessly integrated into HSCP’s website for ease of access, with branding consistency to ensure a cohesive booking journey.
The Results
The simple display ensures administrators and system users can efficiently use all the site’s functionalities with minimal training. Popular features include the LMS’ comprehensive reporting which provides fingertip access to invaluable statistics and impact evaluations, along with time-saving features such as only having to list an event once.
The LMS has provided many time, cost and resources efficiencies that have added to the increased value of the Partnership. One of the successes of the system is that HSCP has upgraded the LMS system to accommodate more of their significant training provision.
The success of our virtual courses wouldn’t have been possible without Phew’s Learning Management System and eLearning module. In 2019-20 we had approximately 435 eLearning delegates, which increased considerably to 2,100 in 2020-21. By March 2022 we had reached 6,000.
The Phew Learning Management System makes processes robust, simpler, and more efficient by automating what were previously manual processes. It also allows us to measure the effectiveness and productivity of each event or course effortlessly, as well as report the impact on children.
Sam Smith, Partnership Manager at Hampshire Safeguarding Children Partnership
