Support

We are here to help.

The products we develop are only ever as good as the support we give before and after your website or system goes live.  It’s important to us to develop your understanding of our products so as to maximise the benefits to you and your team.

Whether you are an administrator, IT Manager or Data Analyst, we provide you with the knowledge and confidence to fully utilise our  tools.

  • Website support
  • Maintenance contracts
  • License renewal
  • Training

Our opening hours are Monday to Friday 9:00 am – 5:00 pm.

If you experience a technical problem with one of our systems, please call us on 01234 779058.

If you have a problem outside of these hours please email support@phew.org.uk

Testimonials

‘Over the last 3 plus years we have worked closely with Phew to develop and maintain our website. Phew team members have always been super helpful, knowledgeable and friendly. A pleasure to work with.’  Caroline Holmes, Surrey County Council,  Aug 2019.

‘Reliable, professional and friendly team who reactive quickly to issues no matter how small.’  Allison Pettifer, Milton Keynes Development Partnership, Aug 2019.

‘Great work and attention to detail, lots of support and explanation, easy read support documents provided, very approachable and professional staff.’  Alina Deniz, Royal Greenwich, Aug 2019.

‘Being so happy every time you pick up the phone! Always being willing to help.’ Courteney Black, Luton & Dunstable Hospital, Aug 2019.

‘Quick response and support from the team, for troubleshooting.’  Cerys Gravener, NHS Beds CCG, Aug 2019.

‘Helping! You are really approachable, we feel able to ask small/silly questions and it never feels a burden.’ Sam Nesbit, Portsmouth County Council, Aug 2019.

‘Explaining technical stuff in a non-technical way.’  Julie Clay, Julie Clay Consulting, Ltd Aug 2019.

‘Being at the end of the phone when we need support – the ability to chat through a problem with a human (and Kern:)) is extremely reassuring.’  Andrew Dec, Dec Marketing, Aug 2019.